Google Drive proves it’s worth every single day to countless people across the world. It has made sharing and collaborating on documents, spreadsheets, presentations etc extremely simple and secure at the same time. Any person sitting anywhere in the world can access the relevant file (with the owner’s permission) and provide their valuable input.
However, people sometimes encounters stumbling blocks in either setting up their Google Drive account or during its day to day usage. This article discusses one of the many problems users come across while installing Google Drive on their laptop / computer.
Users occasionally struggle to launch the program after encountering error 14001, which displays the following message:
Fatal Error! Error loading Python DLL: C:\Users\USER_NAME\Doc~\…………….\python27.dll (Error Code 14001)
Update MS Visual C++ Redist
This problem is caused due to the outdated version of Microsoft Visual C++ Redistributable package. Updating it to its latest release will fix the issue.
- Open the Settings screen by clicking on Start | Settings
- Click the System icon
- Click Apps & Features tab on the left panel
- Type “Visual C++” in the textbox labelled “Type an app name…”
- A search result will appear with the corresponding entry. Right click that and choose “Uninstall”
- Follow the uninstaller wizard. Reboot once the uninstallation is complete.
- Visit Microsoft Download Canter > Microsoft Visual C++ Redistributable download page
- Choose the preferred language as “English”, and then click the Download button
- After successful download, install the program on your computer
Repair Windows Registry
Sometimes Windows Registry files get corrupted which cause Google drive to crash or encounter several errors. In this case it is better to conduct a deep scan with the Intel Software Partner, RegInOut to fix error 14001 in Google Drive.
Resolve Internet Connectivity Issues
Google Drive’s Desktop client could not have been able to connect to Google’s servers due to problems with your Internet connection.
Run Network Troubleshooter:
- Type “Control Panel” in the Search Box on your Taskbar and open it
- Click the Troubleshooting icon under Security and Maintenance sub category of the System and Security category
- Now you will see several troubleshooting options on your screen such as Programs, Hardware and Sound, Network and Internet, System and Security
- Choose “Network and Internet”. Now click on the “Internet Connections” icon
- You have a new wizard on your screen. Follow the instructions till the wizard ends to investigate about the problem
Change Wi-Fi Device Location:
Move your Wi-Fi device to another location, preferably in an open room. You’ll get more signal strength and frequent disconnection issues won’t occur again.
Use Reset Button
Your Wi-Fi device has a small Reset button that automatically restores default configurations. Load factory settings by pressing and holding that button while your Wi-Fi is turned on.
Reinstall the Program
Possibly, few files from might have been deleted, renamed, moved or simply corrupted. Downloading a fresh copy of the setup program and then re-installing Google Drive from scratch might prove helpful.
- Uninstall Google Drive using Settings screen
- Reboot your system
- Visit the Google Drive download page
- Execute the downloaded setup to complete Google Drive’s installation
Delete Temp & HTTP Cache
Google Drive stores temporary information into a folder called “TempData” located in the application data directory. Another folder named as “HTTP Cache” contains cached web pages. Google Drive error 14001 occurs when these files are corrupted, and the data is no longer retrievable.
Delete all contents from the following locations:
Note: Exit Google Drive before performing this deletion process since you cannot delete files that are currently in use. Locate the program icon in the system tray area of your taskbar; choose Settings | Quit Google Drive.
Scan Shared DLL Files
Dynamic Link Library files are shared between multiple applications and the operating system. Each DLL has an individual entry in the system Registry in the form of REG_DWORD with some integer (numeric) value. Google Drive encounters problem when one or more required DLLs are renamed, moved, deleted or corrupted.
- Fire up CMD as administrator. To do so, click Start > All Apps > Windows System. Right click Command Prompt, and choose Run as administrator
- You have elevated Command Prompt opened on your screen
- Execute “SFC /SCANNOW” command, and wait till the task is successfully completed
Note: Exit any applications that are open as well as any corresponding system tray icons before you launch Command Prompt as SFC will be verifying and replacing DLL files. You might be prompted to insert the Windows installation disc as well.
Connect Another Google Account
Disconnect the account connected to your Google Drive Desktop app and reconnect with another account. Don’t forget to share your old documents with the new account before you sign out.
- Create a new Gmail account, verify it with a valid phone no and secondary email id
- Click the Google Drive system tray icon
- Choose Settings, and then Preferences
- Click “Disconnect account” button
- Now your old account has been disconnected. You’ll be redirected to Google Drive login page by the Desktop client itself
- Enter log-in details of your new Gmail account, and sign in
- Using your web browser, log-in to the old Google Drive account and share all folders with the new account. To do so, visit Google Drive home page, right click a folder and choose the Share option. In the next dialog, enter your new email id and provide editing permissions. Click Done
Use Diagnostic Mode Option
A hidden option “Enable diagnostic mode” is displayed when you press and hold the Shift key of your keyboard while selecting Google Drive’s Settings icon from the system tray icon. Enter into diagnostic mode to prevent conflicts with unsupported program features.